Effective communication : a workbook for social care workers /
Collins, Suzan.
Effective communication : a workbook for social care workers / Suzan Collins. - 1st ed. - London : Jessica Kingsley, c2009. - 1 online resource (111 p.) - Knowledge and Skills for Social Care Workers . - Knowledge and Skills for Social Care Workers .
Description based upon print version of record.
Includes bibliographical references.
FRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of Reference Using PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVER https://www.perlego.com/book/951637
Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and learning disabilities requires a range of communication skills. This book will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express themselves.
English
9786612297373 9781282297371 1282297376 9781846429323 1846429323
Communication in services for people with disabilities.
Confidential communications.
Interpersonal communication.
People with disabilities--Care.
People with disabilities--Means of communication.
HV41 / .C6554 2009
362.4
Effective communication : a workbook for social care workers / Suzan Collins. - 1st ed. - London : Jessica Kingsley, c2009. - 1 online resource (111 p.) - Knowledge and Skills for Social Care Workers . - Knowledge and Skills for Social Care Workers .
Description based upon print version of record.
Includes bibliographical references.
FRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of Reference Using PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVER https://www.perlego.com/book/951637
Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and learning disabilities requires a range of communication skills. This book will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express themselves.
English
9786612297373 9781282297371 1282297376 9781846429323 1846429323
Communication in services for people with disabilities.
Confidential communications.
Interpersonal communication.
People with disabilities--Care.
People with disabilities--Means of communication.
HV41 / .C6554 2009
362.4